Q: Why am I unable to connect to a camera with the Autovision software?
A: Here are possible solutions that can resolve the issue:
- Is your PC set to a static IP? Ensure your PC is set with a static IP address.
- Is your PC on the same subnet as the camera? Verify your PC is on the same subnet as the camera, by default, the camera is set to 192.168.188.2.
- Do you have the most recent version of Autovision? You can find the latest version under References.
- If Sysmac or CX-One are installed, have you disabled the Direct Ethernet Utility? The Direct Ethernet Utility can interfere with AutoVISION. Temporarily disable it to connect to the camera.
Warning: Make sure to re-enable the Direct Ethernet Utility after finishing with the camera.
Date/Revision History
First review 12/26/2024 V1.0
2nd Review 01/13/2025
Author:
Andrea Balderrama, Technical Support Engineer
References
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