TN - LVS-95XX Software - Windows 11 Error

Modified on Wed, 18 Dec, 2024 at 3:46 PM


Summary/Issue Description

Users attempting to download the LVS-95XX software on Windows 11 may encounter an error message:


"The machine is not authorized to perform this function."


Despite following the provided installation instructions, the issue can persist, preventing users from successfully using the software.


Root Cause

The error is typically caused by the Keylok driver not being installed correctly on Windows 11. 


Solution

To resolve this issue, manually download and install the latest version of the Keylok driver: 


1. Visit the Keylok Driver Download site

2. Follow the installation instructions for the driver.

3. After installation, retry using the LVS-95XX software to confirm the error is resolved. 


If the problem persists, contact technical support for further assistance. 



Date/Revision History

First Review 09/06/2024 V1.0PR 


Author: Andrea Balderrama, Technical Support Engineer


References

Keylok Driver Download site 

LVS-95XX Series Software Installation Guide

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