TG - UID Checker Software - How to install on Windows 10/11

Modified on Thu, 19 Jun at 1:01 PM

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Purpose

This Guide will walk you through the process of installing the UID Checker Software on Windows 10.

Problem Explanation/Objective

The UID Checker software was not built to run on Windows 10. When initially trying to install the software on Windows 10, the installer will throw a pop-up message that states that the software can only be installed on Windows 2000, Windows XP or Windows Vista. However, Windows 10 does have a compatibility mode feature that allows you to install software built for earlier version of Windows. This guide will show you how to install the UID Checker software on Windows 10 in compatibility mode.

Supported devices

UID-CHK003 - UID COMPLIANCE VERIFIER LDP
UID-DPM002 - UID COMPLIANCE VERIFIER DPM

Procedure

1. Navigate to the downloaded UID Checker Software Installer zip file. Extract the UID Checker software contents from the zip file

2. Unzip the contents from the Zip file by right clicking on the zip file and then select Extract All.

3. Navigate into the extracted contents folder until you see all of the install files.

4. Set the installer to run in compatibility mode. Right click on the Setup.exe file. In the context menu, click on properties.

5. Click on the compatibility tab.

6. Enable Compatibility mode by selecting the check box, “Run this program in compatibility mode for:” Then select “Windows 7” in the drop down menu.

7. Install the UID checker software. Right click on Setup.exe file and run it as administrator. The InstallShield Wizard click next to continue with the install.

8. Read the license agreement and Click, “Yes” to continue the install.

9. Choose the destination install location or leave it at its default location. Click next to continue the install.

10. Select, which components you would like to install. Then click next to continue with the install.

11. Select the program folder to add the program icons. Click next to continue with the install.

12. Select next to copy the installation files and finish the install.

13. The software has finished installing. Click on the Finish button the close the software installer.

14. You can now use the UID checker software by double clicking on the desktop shortcut.

Date/Revision History

Published 6/19/2025 V1.0

Author:

Anthony Rosario, Technical Support Specialist

References