FAQ - FH Software License Error Message

Modified on Wed, 18 Dec, 2024 at 3:44 PM

Q: I’m encountering a “License Error!” message when trying to open the FH Software. What should I do? 


A: To resolve a “License Error!” message with the FH Software, please follow these steps: 


1. Open the FH_FHV License Tool app from the Start menu. 

2. Enter the required information, including the license number. 

3. If you still encounter the error: 

4. Close the License Tool app. 

5. Reopen it by right-clicking on the app and selecting Run as Administrator. 

6. Re-enter the required information. 


License Number: 7991-6992-2079-9967 




Date/Revision History

First Review 09/06/2024 V1.0PR  


Author: Andrea Balderrama, Technical Support Engineer 


References

FH/FHV Series Vision System User's Manual for Communication Settings

FH/FZ5 Series Vision System User's Manual

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