Here how to resolve USB Drivers Issue with the G9SP and NE1A if you are unable to communicate
Issue Description
You are unable to connect to the G9SP or NE1A with the software using USB when under Windows 11.
Root Cause
Windows 11 block High-security process by Default which prevent to G9SP and NE1A USB Drivers to work properly.
Solution
For the G9SP and NE1A USB Drivers to work properly we need to turn off the "Core Isolation".
Go to the Windows Start and type Windows Security and select the option. After Select "Device securty" and "Core Isolation details"
Once Inside make sure to turn Off the Memory Integrity
When it done you will need to reboot computer
Date/Revision History
First review 5/7/2025 V1.0
Author:
Jean Gervais Technical Support
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