Purpose
This guide explains how to properly decode a license from a registration number
Problem Explanation/Objective
When requesting the license number from a customer, they sometimes provide a registration number instead, which is not a valid license. These registration numbers can be decoded to recover the actual license number. This guide provides step-by-step instructions for decoding it.
Supported devices
- Sysmac Studio
- CX-One
Requirements
- License Validate.exe
- To get this executable, please contact your supervisor.
Procedure
1. Execute the license validation program: licensevalidate.exe
2. The following window will open:
3. Enter the Registration Number. This must be a 16-character alphanumeric string. Make sure it does not have any spaces between the characters.
4. Click on decode.
5. The decoded information will be displayed below. The most relevant output is the Installation License Number.
Date/Revision History
First review 9/1/2025 V1.0
Second review 9/25/2025 V1.1
Author:
Mario Moreno, Technical Support Engineer
References
License validate.exe - please contact your supervisor
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