TG - Reset MV40/F430 IP Address

Purpose

The purpose of this document is to guide users through the process of resetting the IP address and gateway of an MV40 camera to resolve connection issues with Microscan utilities (such as AutoVISION). This guide applies to situations where incorrect IP parameter settings have caused connectivity problems. 

Explanation

In some cases, the IP address or gateway settings on the MV40/F430 camera may cause connection issues with Microscan utilities. By resetting the IP address and configuring a static IP, users can restore connectivity. 

Supported Devices

• MV40
• F430
• Microscan utilities (e.g., Autovision)

Requirements

• A PC on the same subnet as the camera (192.168.188.x)
• Direct connection from the PC to the MV40 camera (recommended over using a switch)
• Putty software installed on the PC
• A working Ethernet cable

Procedure

1. Ensure that your PC is on the same subnet as the camera. The default camera IP address is 192.168.188.2.
2. It is recommended to connect the PC directly to the MV40 rather than routing through a switch.
3. Power on the MV40 and hold the button on the camera for 30 seconds to reset the IP address to 192.168.188.2.
4. Once the reset is complete, attempt to ping the camera’s IP address (192.168.188.2). If the ping is successful but the connection via software is still not working, proceed to the next step.
5. Download Putty and install it on your PC. Download here 64-bit version.
6. Launch Putty on your PC. Enter the IP address of the scanner (192.168.188.2), and select ‘Telnet’ as the connection type. Click ‘Open’ to establish the connection.
7. When prompted for a username, enter ‘target’.
8. When prompted for a password, enter ‘password’.
9. If the steps are done correctly, you will see an entry called [SAFE-KERNEL] in the command prompt.
10. Type BP_Dump() and press Enter to retrieve a list of boot parameters for the Microhawk.
11. To configure the device to a new static IP address (e.g., 192.168.0.10), type:
    BP_UpdateIP("192.168.0.10", "255.255.255.0", "0.0.0.0")
    Press Enter.
12. To disable DHCP, type:
    BP_UpdateDHCP(0)
    Press Enter.
13. Type exit in the Putty command prompt to close the session.
14. Power cycle the MV40 camera to apply the new settings.
15. You should now be able to reconnect to the camera via Microscan utilities (e.g., Autovision) using the newly configured static IP address.

Date/Revision History

First review 12/26/2024 v1.0

2nd Review 01/14/2025

Author:

Andrea Balderrama, Technical Support Engineer

References

Reset MV40/F430 IP Address Guide