Q: How can I upgrade the Firmware of a NS HMI?
A: Locate the RecoverUpdate.exe file and follow the steps to update the program system.
When attempting to transfer a program with a recent version from CX-Designer to an HMI with an older firmware version, the following error message may appear:
Error: “System program version is older than project data.”
In order to successfully transfer a program created with a newer version it will be necessary to update the HMI firmware by following two steps:
1. Locate the RecoverUpdate.exe file. This file is typically found in the default installation directory of CX-Designer: "C:\Program Files(x86)\OMRON\CX-One\CXDesigner\RecoverUpdate".
2. Carefully read and follow the instructions provided in the PDF document “How to recover or update the system program”, located in the CX-Designer folder.
Note: Before performing the firmware update, make sure to back up all programs and configurations. The update process will reset the HMI to its factory default settings.
Date/Revision History
First review 11/06/2025 V1.0
Author:
Mario Ponce, Tech Support Engineer
References
PDF: How to recover or update the system program.
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